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Privacy Policy

Degreelabs > Privacy Policy

Last Updated: 3rd June, 2025

 

DegreeLabs Limited (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website (www.degreelabs.com), mobile applications, and global immersion programs.

 

INFORMATION WE COLLECT

 

Personal Information

 

We collect the following when you interact with our services:

  • Identity Data: Full name, date of birth, gender, passport details
  • Contact Data: Email address, phone number, residential address
  • Academic Data: Institution name, course details, academic records
  • Financial Data: Bank account details, payment card information (processed securely via PCI-DSS-compliant gateways)
  • Technical Data: IP address, browser type, device information
  • Program-Specific Data: Travel preferences, dietary requirements, health information (for immersion programs)

 

Sensitive Personal Data (SPDI) 

 

As per Rule 3 of India’s IT Rules 2011, we collect:

  • Health records (voluntarily provided for immersion programs).
  • Biometric data (if required for program participation)
  • Passwords for account access.
 

HOW WE USE YOUR INFORMATION

 

             Purpose                                                             Legal Basis

     Register for Programs                                         Performance of Contract

      Process Payments                                                    Legal Obligation

  Provide Customer Support                                    Legitimate Interests

    Send Program updates                                      Consent (Opt-in required)

        Improve services                                                Legitimate Interests

 

DATA SHARING AND TRANSFERS

 

Third Parties

 

We share data with:

  • Partner Universities: National University of Malaysia (UKM), Copenhagen Business School, and others to facilitate program enrollment.
  • Payment Processors: Razorpay, Stripe (data encrypted during transmission).
  • Government Agencies: For visa processing and statutory compliance.

 

International Transfers

 

Data transferred outside India (e.g., to Malaysia/EU partners) is protected through:

  • Standard Contractual Clauses (SCCs).
  • Recipient adherence to ISO/IEC 27001 standards.

 

Data Security

 

We implement:

  • Technical Measures: AES-256 encryption, regular vulnerability scans.
  • Organizational Measures: Role-based access controls, staff training.
  • Incident Response: 72-hour breach notification to authorities.

 

Your Rights

 

You may:

  • Access/correct your data via your DegreeLabs account dashboard.
  • Withdraw consent for marketing emails (use unsubscribe link).
  • Request data deletion (exceptions apply for legal obligations).
  • File grievances with our Data Protection Officer: 
    • Johnson James : Email- service@degreelabs.com
    • Response Time: 30 Days

 

Retention Period

 

We retain data:

  • Active Users: Until account deletion request.
  • Program Participants: 7 years post-program completion (for accreditation records).
  • Financial Records: 10 years (per Indian tax laws).

 

Policy Updates

 

We notify changes via:

  • Website banners for 30 days.
  • Email to registered users.

 

Contact Us

 

For questions or requests:

  • Email: it@degreelabs.com
  • Registered Address: CTS 2873, Jain Galli, Gokak – 591307, Karnataka, India
  • Head Office Address: Degreelabs Consultancy Services, 1st floor, 48, Church St, Haridevpur, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 56000